21+ | Safe Gaming

tjbd — Responsible Gaming —
Keep the Fun, Keep the Control

tjbd believes that gaming is a form of entertainment. Our responsible gaming policy helps you play safely and with awareness — from setting limits to self-exclusion.

Our Commitment

tjbd, as a trusted online gaming platform in Bangladesh, places responsible gaming at the top of its priorities. We believe gaming should be enjoyable, not stressful. That is why we provide every user with all the tools they need to monitor and control their gaming habits.

Responsible gaming means staying aware of your financial limits, playing within a set budget, and treating gaming as entertainment rather than a source of income. At tjbd we have made multiple tools and resources available for your protection — which you can use at any time.

Remember: to play at tjbd you must be at least 21 years old. This is our firm policy and we make no exceptions.

Your Protection Tools

tjbd provides you with several effective protective measures to help you stay in control of your gaming experience.

Set a Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded during that period. This is the most effective way to protect your budget.

Time-Out Feature

Take a break from your account for a set period — 24 hours, 7 days, or 30 days. During this time you will not be able to log in or place bets. The account will reactivate automatically when the break ends.

Self-Exclusion

If you feel that gaming is getting out of control, choose long-term self-exclusion — from 3 months up to 5 years. During this period the account will be completely inactive and no bonuses or promotional communications will be sent.

Review Your Gaming History

View your complete deposit, withdrawal, and betting history at any time. Having a clear picture of your spending and time is the first step toward responsible gaming.

Reality Check

Reminders will appear on screen at set intervals — letting you know how long you have been playing. This feature keeps you aware so that gaming does not take up more time than intended.

Account Closure

Request permanent closure of your account at any time. Our support team will process your request within 24 hours and any remaining balance will be returned.

Warning Signs of a Problem

If any of the following signs appear in your behaviour, do not delay in seeking help. These are common indicators of problematic gaming habits:

  • Thinking about placing more bets to win back money you have lost
  • Wanting to stop gaming but being unable to, or repeatedly failing to do so
  • Prioritising gaming over family, friends, or work
  • Lying to family or loved ones about your gaming
  • Spending money on gaming by taking on debt or breaking into savings
  • Feeling restless, anxious, or irritable when not gaming
  • Using gaming as a way to escape worry or mental stress

Important Warning

Gaming is never a reliable source of income. The outcome of every game is entirely random and previous wins or losses do not influence future results. Only play with money that, if lost, will not affect your daily life.

Get Immediate Support

If you have any concerns about gaming, contact us via live chat — we are available 7 days a week, 24 hours a day to assist you. Your conversation remains completely confidential.

You can also reach us by email: [email protected]

For Ages 21+ Only

tjbd strictly prohibits anyone under the age of 21 from opening an account or gaming. Age verification at registration is mandatory. If an underage person's account details are found, the account will be closed immediately and all balances will be forfeited.

How to Use the Protection Tools

You can activate all these tools easily by logging in to your account.

Step 1 — Log In

Log in to your tjbd account and go to the "Account Settings" section from the top menu.

Step 2 — Responsible Gaming Section

Find the "Responsible Gaming" section within Settings — all tools are available in one place.

Step 3 — Set Your Limits

Activate a deposit limit, time-out, or self-exclusion — changes take effect immediately.

Step 4 — Get Support If Needed

If you run into any difficulty, contact us via live chat or email. We are always here for you.

Deposit and Withdrawal Policy

The minimum deposit at tjbd is ৳200. This policy ensures that no one is required to deposit a large sum all at once beyond their means. The minimum withdrawal is ৳1,000 and once approved it is generally sent to your bKash, Nagad, Rocket, or bank account within 1 hour.

We recommend setting your own budget before each session. If you are repeatedly losing large amounts on a particular game, take a break at that moment. Remember, placing more bets to change the situation is not a solution.

If after activating a deposit limit you wish to increase it, the change takes 7 days to take effect — this delay is intentional so that decisions are not made impulsively. Reducing a limit or activating self-exclusion, on the other hand, takes effect immediately.

Common Questions and Answers

Answers to frequently asked questions about responsible gaming.

No, your account balance remains completely safe. While self-exclusion is active you will not be able to log in or place new bets, but you can withdraw after the period ends. If you wish to withdraw before that, contact us at [email protected].

Use parental control software on your device and never share your tjbd login details. If you suspect that an underage person has used your account, notify our support team immediately.

A time-out is a short-term break — from 24 hours up to 30 days. The account is reactivated automatically when the period ends. Self-exclusion is long-term — from 3 months up to 5 years — and even after the period ends you must complete a re-registration process.

A request to increase a deposit limit takes 7 business days to take effect. This delay is an intentional safety measure — so that a decision made in an emotional moment does not lead to overspending. Reducing a limit, however, takes effect immediately.

Start by talking to them with empathy and avoid direct accusations. Inform the tjbd support team — we can apply protective limits to that person's account. For long-term support, consulting a mental health professional is important.

Gaming can be enjoyable as a short-term form of entertainment, but it is not a lasting solution for stress or personal problems. If you feel that gaming has become your only mental refuge, seeking professional mental health support is the best course of action.

Enjoy Safely

Game responsibly and enjoy the vast game library at tjbd. Check the FAQ or contact us to learn more.

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